Abilities Workshops
Sales - Effective Sales Negotiation
At the end of the workshop, learners will be able to:
1) Apply a systematic approach to having a negotiation
2) Achieve 'win-win' outcomes by collaborating with your negotiating partners
3) Feel more confident when negotiating
SG$449
Marketing - Building Your Brand in A Connected Market
At the end of the workshop, learners will be able to:
1) Determine how to leverage on website and mobile data to build a stronger web and mobile presence
2) Pick up skills to develop compelling website, social media and mobile content
3) Learn how to harness social media influencers and user-generated content for transmedia storytelling
SG$549
Customer Service - Developing Excellent Customer Experience
At the end of the workshop, learners will be able to:
1) Uncover the gap between the needs and wants of customers and what they actually experience
2) Create meaningful connections between customers and brands through innovative brand experiences
3) Align the organisation, products and services to the patterns of the customers and employees to deliver customer experience transformation
SG$449
Personal Finance - Budgeting and Debt Management
At the end of the workshop, learners will be able to:
1) Setting up financial goals
2) Create a Budget
3) Track their spending
SG$149
Personal Finance - Plan Well to Retire Well
At the end of the workshop, learners will be able to:
1) Recognise the various sources of income for retirement
2) Plan and organise all assets and liabilities
3) Work out a realistic retirement plan
SG$149
Sales - Consultative Selling Skills: Sell Without Selling
At the end of the workshop, learners will be able to:
1) Be aware of the difference between consultative selling and other common sales approaches
2) Demonstrate techniques on bringing value to customers and prospects using consultative tactics and strategies
3) Utilize the right sales strategy and tools to provide solutions for different customers and situations
SG$449
Marketing - Digital Marketing Basics
At the end of the workshop, learners will be able to:
1) Digital Marketing Fundamentals
2) Basic Email Marketing
3) Essential of Content Marketing
SG$549
eCommerce - Build An eCommerce Business
At the end of the workshop, learners will be able to:
1) How to start an online store from scratch (Step-by-step)
2) How to create individual product pages, product category listings, and other essential pages of an eCommerce store
3) Learn about the typical online shopping behaviour and how to optimise your store to increase online orders
SG$549
Personal Finance - Risk Management: Getting The Right Insurance
At the end of the workshop, learners will be able to:
1) Understand the types of insurance policies and their purposes
2) Apply the knowledge to review personal insurance policies
3) Work out an insurance portfolio based on personal expectations
SG$149
Personal Finance - Estate Planning: Wills, Norminations, Trusts & LPAs
At the end of the workshop, learners will be able to:
1) Appreciate the importance of estate planning
2) Understand the Singapore's intestacy laws and its distribution
3) Plan and organise all matters which relate to estate planning
SG$149
Sales - Story-Selling
At the end of the workshop, learners will be able to:
1) Develop the storyteller’s mindset, skillset and toolset
2) Structure sales presentations with jaw-dropping introductions, demonstrations and closings
3) Sell and tell your story with confidence, passion using your authentic voice
SG$449
Customer Service - Handle & Manage Difficult Customers
At the end of the workshop, learners will be able to:
1) Examine what causes customers to be difficult
2) Apply empathetic listening and questioning to resolve issues
3) Structure your responses effectively
SG$449
Personal Finance - Financial Planning 101: Let's Get Started
At the end of the workshop, learners will be able to:
1) Appreciate the importance of Financial Planning
2) Apply the various working priniciples of Financial Planning
3) Map out personal actions to improve own finances
SG$249
Personal Finance - Investment Planning: What and How to Invest for Your Future
At the end of the workshop, learners will be able to:
1) Appreciate the different types of investment instruments
2) Apply Investment principles to personal investment
3) Plan and work out a suitable investment plan
SG$149